Support

Need help with Arvo? We're here to assist you. Check out our frequently asked questions or contact us directly.

Frequently Asked Questions

How do I add a transaction?

Tap the "+" button on the main screen, enter the transaction details, and select a budget envelope. You can also use the receipt scanning feature (OCR) to automatically extract transaction information from receipts.

Is my data secure?

Absolutely. All your financial data is stored locally on your device using on-device encryption. We never collect, store, or transmit your personal financial information to external servers.

Can I sync my data across devices?

Currently, Arvo is designed as a local-first app with all data stored on your device. In a future update (Phase 3), we plan to introduce optional end-to-end encrypted cloud sync, allowing you to securely sync data across devices while maintaining zero-knowledge privacy.

How does the envelope budgeting system work?

Envelope budgeting helps you allocate your income into different spending categories (envelopes). You set a budget amount for each category (e.g., Groceries, Transportation), and when you spend money, it's deducted from the corresponding envelope. This visual approach helps you see exactly how much you have left to spend in each category.

How do I use the receipt scanning feature?

When adding a transaction, tap the camera icon to scan a receipt. The app uses on-device OCR to automatically extract the merchant name, amount, and date. The feature is optimized for Finnish receipts and works completely offline.

Can I export my data?

Data export features are planned for future updates. In the meantime, all your data remains safely stored on your device.

What currencies does Arvo support?

Arvo is currently optimized for euros (€) with Finnish locale formatting. Multi-currency support is planned for future releases.

Troubleshooting

The app is not loading my transactions

Try restarting the app. If the problem persists, ensure you have the latest version installed from the App Store.

Receipt scanning is not working

Make sure you have granted camera permissions to Arvo in your device settings. For best results, ensure the receipt is well-lit and the camera is focused before capturing.

I found a bug

We appreciate your help in improving Arvo! Please report bugs by contacting us at the email below with details about the issue and steps to reproduce it.

Contact Us

Still need help? We're here to assist you.

Email Support

General Support: support@arvo.app

Privacy Questions: privacy@arvo.app

We typically respond within 24-48 hours.

Feature Requests & Feedback

Have ideas for improving Arvo? We'd love to hear from you! Send your suggestions to feedback@arvo.app.